Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using PhraseFlow ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
Description of Service
PhraseFlow provides a translation management platform that enables developers to:
- Create and manage translation projects
- Store and organize translation keys
- Generate translations using AI technology
- Integrate translations into applications via SDK
- Collaborate with team members on translations
User Accounts
Account Creation
To use PhraseFlow, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
Account Responsibility
You are responsible for all activity that occurs under your account. You agree to maintain the security of your account and not share access credentials.
Acceptable Use
You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or viruses
- Attempt to gain unauthorized access to systems
- Use the service to transmit spam or harmful content
- Reverse engineer or copy the service
- Resell or redistribute the service without permission
Pricing and Payment
Free Tier
PhraseFlow offers a free tier with limited features and usage quotas. We reserve the right to modify free tier limits with notice.
Paid Plans
Paid subscription terms:
- Billed monthly or annually in advance
- Automatic renewal unless cancelled
- No refunds for partial months
- Price changes with 30 days notice
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Your data will be retained for 30 days after cancellation.
Intellectual Property
Your Content
You retain ownership of all translation content you upload. By using PhraseFlow, you grant us a license to store, process, and display your content solely to provide the service.
Our Platform
PhraseFlow, its logo, and all related intellectual property are owned by us. You may not use our branding without written permission.
Service Level and Uptime
We strive to maintain:
- 99.9% uptime SLA for paid plans
- Regular backups of your data
- Reasonable response times for support
However, we do not guarantee uninterrupted service and are not liable for downtime due to maintenance, third-party failures, or force majeure events.
AI-Generated Translations
AI-powered translations are provided "as-is" and may contain errors. You are responsible for reviewing and approving all translations before using them in production. We are not liable for inaccuracies in AI-generated content.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to fees paid in the last 12 months
- We provide the service "as-is" without warranties
- You use the service at your own risk
Indemnification
You agree to indemnify and hold PhraseFlow harmless from any claims arising from your use of the service, violation of these terms, or infringement of third-party rights.
Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws (GDPR, CCPA, etc.).
Termination
We may suspend or terminate your account if:
- You violate these Terms
- Your payment fails repeatedly
- We're required to by law
- You engage in fraudulent activity
Upon termination, you'll lose access to your account and data after 30 days.
Changes to Terms
We may update these Terms from time to time. We'll notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of new terms.
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
Contact
Questions about these Terms?
- Email: legal@phraseflow.com
- Website: phraseflow.com
By creating an account, you agree to these Terms of Service.
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